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International Shipping
Billable weights are used to represent product weights on Itsnaughtytime and used for calculation of shipping rates.
Itsnaughtytime cannot be held liable if these items are seized or confiscated by Customs Agents in your country. If unsure, please check with your Customs Agents before purchase. Also, there will strictly be no refunds for parcels that are returned to sender due to whichever reason.
International Shipping Disclaimer
Please be aware that our international shipping services are subject to the following terms and conditions:
- Customs Duties and Taxes: All international shipments may be subject to customs duties, taxes, and import fees based on the destination country. These charges are the responsibility of the recipient, and the customer should check with their local customs office for any additional costs.
- Shipping Times: While we strive to ensure timely delivery, international shipments may experience delays due to customs processing, weather conditions, or other factors beyond our control. Shipping times are estimates and are not guaranteed.
- Customs Delays: Delays due to customs clearance processes are beyond our control and may vary by country. We are not responsible for any delays caused by customs inspections or regulations.
- Restricted Items: Some items may be restricted or prohibited from import to certain countries. It is the customer's responsibility to ensure that the products they are purchasing can be legally imported into their country.
- Incorrect Address: If the shipping address provided is incorrect or incomplete, we may not be able to fulfill the shipment. Please ensure your shipping information is accurate before finalizing your order.
- Tracking Information: Once the package leaves our warehouse, we will provide tracking information. However, the tracking status may not be updated immediately and could take up to 24 hours to reflect movement in transit.
- Returns and Exchanges: International returns and exchanges are subject to our return policy, and the customer is responsible for return shipping costs. In cases where an item is returned due to non-delivery or unclaimed shipments, a restocking fee may apply.
- Import/Export Restrictions: Customers are responsible for ensuring that the products comply with all local import/export laws and regulations. We do not assume responsibility for any legal issues regarding the importation of our products into your country.