We take great care in packing every detail to ensure safe shipment to you .Therefore please check the package before you sign to receive it, if it is broken or damaged, you can make a record with the carrier. At the same time, you can take a photo and send to us, we will solve the problem for you at the first time.
About Package
In order to protect your privacy, we guarantee to send your products in a safe condition. The product will be packed with a air bag/yellow bubble plastic envelope will not damage the product
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About Product
All products are 100% brand new, workable and checked carefully before sending out.
All products are made of Medical grade material, 100% safety, harmless to the body, (It is normal that you smell slight odor when first open, because product was in sealed package for months. Please clean it and dry it naturally, the smell will disappear soon.)
What to do if meet product problem
Please use the product according to the product manual first, if you still cannot use it, please contact customer service in time, please do not open dispute at will, we believe communiocation is much better than dispute.
About Working Time
Because of time difference, there will be delay in communication, but messages will be reply within one workday. please be patient.
About Feedback
We regard customers as our friends. We hope you can shop from us with more happiness and less worry. your support is very important to us, Please do not forget to leave us 5-Star feedback.
If there are any other problems , Contact Health Advisor: